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Here is the first cancel ticket:

April 28th: [SUPPORT #XRQ-191822]: Support Request


Appears to have been deleted.

Here is another ticket I submitted after the first was ignored:

April 30th: [BILLING #IBJ-172957]: 2nd Request: Cancel my account

I had a conversation with them on this one making it QUITE clear I wanted to cancel, immediately. 8 parts, all still in my GMail account.

Then I get this a few days ago:

Dear xxxxx,
This is a notice that an invoice has been generated on 05/16/2008.
Your payment method is: Credit Card
Invoice #913
Amount Due: $45.00 USD
Due Date: 05/17/2008

Obviously, they never cancelled the account. I open yet another ticket, telling them to cancel and threatening chargeback:

May 15th: [BILLING #SGJ-247744]: Re: Customer Invoice

Also appears to have been deleted. Now I got this:

Dear Brian Teeter,
This is a payment receipt for Invoice 913 generated on 05/16/2008. The payment has been taken from your card on record with us automatically.
Amount: $45.00 USD
Status: Paid

So, basically they ignored my repeated, multiple requests for cancel. Even after I talked with one of them. They still charged my card.

Avoid these jokers at all costs. I’m going to the bank tomorrow and I will be getting the charges reversed.

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