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Here is the first cancel ticket:
April 28th: [SUPPORT #XRQ-191822]: Support Request
Appears to have been deleted.
Here is another ticket I submitted after the first was ignored:
April 30th: [BILLING #IBJ-172957]: 2nd Request: Cancel my account
I had a conversation with them on this one making it QUITE clear I wanted to cancel, immediately. 8 parts, all still in my GMail account.
Then I get this a few days ago:
Dear xxxxx,
This is a notice that an invoice has been generated on 05/16/2008.
Your payment method is: Credit Card
Invoice #913
Amount Due: $45.00 USD
Due Date: 05/17/2008
Obviously, they never cancelled the account. I open yet another ticket, telling them to cancel and threatening chargeback:
May 15th: [BILLING #SGJ-247744]: Re: Customer Invoice
Also appears to have been deleted. Now I got this:
Dear Brian Teeter,
This is a payment receipt for Invoice 913 generated on 05/16/2008. The payment has been taken from your card on record with us automatically.
Amount: $45.00 USD
Status: Paid
So, basically they ignored my repeated, multiple requests for cancel. Even after I talked with one of them. They still charged my card.
Avoid these jokers at all costs. I’m going to the bank tomorrow and I will be getting the charges reversed.
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